Adviceline 03444 111 306 Monday to Friday 9am to 5pm

Joining Forces for Families

Joining Forces for Families (JFFF), an Armed Forces Covenant funded project that has been running since October 2018. It is delivered in partnership by Citizens Advice Hart, Rushmoor Citizens Advice and Portsmouth Citizens Advice.

It aims to help serving personnel and their families when they encounter life’s stressful events. It is free, confidential and independent and impartial.
JFFF is tri-service and operated in North East Hampshire and Portsmouth and other south coast areas such as Gosport Fareham and Havant. We often attend military events such as health fairs, family fun days and of course Armed Forces day.

The service operates through a referral process. An individual or family can refer themselves or agreed to be referred by one of our partner organisation such as the welfare teams, military charities, schools pastoral teams or social prescribing teams.

Towards the end of 2020 we will extending the service to international families and also focusing on financial capability and money management activities. We are also adding a video advice option to our services to allow for client to experience a ‘near normal’ advice session albeit using technology.

The JFFF team is made up of three advisers, a project manager and a communications officer. We are normally fully mobile around North East Hampshire and the south coast.

Meet our Team

Mark

Mark

Project Manager
Charlie

Charlie

Caseworker
Denise

Denise

Adviser / Supervisor
Prajal

Prajal

Advice Assessor
Harriet

Harriet

Communications Officer

Our Hours

Monday to Friday – 10:00 to 16:00

Email and telephone access to service outside these hours

Make a Referral

We need to record information about you to help with your enquiry. We have a legitimate interest to do this. We handle and store your personal information in line with General Data Protection Regulation and in line with our Citizens Advice Privacy Policy.

Please select from the options below and then complete the form.
We aim to respond to referrals within two working days.

JFFF Referral

Your Details

First
Last
What assistance is required? *

Third Party & Client Details

First
Last
Has the Client consented to being referred? *
First
Last
What assistance is required? *