About Us

Our Mission

We provide Hart’s Citizens with free, impartial and confidential advice.

Our Vision

We aim to ‘Make a Difference’ to those most in need – whoever they are

Our Purpose

We help people overcome their problems and campaign on big issues when their voices need to be heard

We value diversity, champion equality, and challenge discrimination and harassment

Our service will be guided by these strategic objectives:

Making us More Accessible

  • We will widen our contact channels including web chat, email, phone
  • We will deliver outreach advice services to improve access to rural communities
  • We will ensure our service delivery creates a great client experience

Making us More Inclusive

  • Our ‘stand up for equality’ principle will support those who suffer hate crimes, domestic abuse and discrimination
  • We will improve engagement with vulnerable groups who need extra help

Making us More Influential

  • We will campaign to make a difference when our clients’ voices need to be heard
  • We aim to be partners of choice, to improve the health and well-being of Hart’s residents by alleviating stress and anxiety

Annual Reports

To view our latest Annual Report & Accounts  and a summary about our impact please click below:

Citizens Advice Hart Annual Report 2018 – 19

Citizens Advice Hart – Our Impact 2018-19

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Services Overview

About Us

Citizens Advice Hart is an independent charity

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Latest Events

Macmillan Cancer Support

19th Oct 2020 Read More

Coronavirus Update

19th Oct 2020 Read More

New Citizens Advice service for Odiham and Old Basing Health Centre patients

19th Oct 2020 Read More

Latest News

Making money less of an alien concept for young children

Posted 17th Jun 2015 HartCAB

Citizens Advice Hart have launched a free educational resource aimed at 5-7 year olds (Key Stage 1) called “Martian Marty’s

Read More

Available Roles

Latest Tweets


1 year ago

We are recruiting Advice Service Supervisor, Permanent role – 22.5 hours a week (3 days 0900-1700) £23,000 FTE + 5%… https://t.co/poLIV1hYXX

1 year ago

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