About Us

Annual Reports

To view our latest Annual Report & Accounts  and a summary about our impact please click below

Citizens Advice Hart Annual Report 2018 – 19

Citizens Advice Hart – Our Impact 2018-19

Our Mission

We provide Hart’s Citizens with free, impartial and confidential advice.

Our Vision

We aim to ‘Make a Difference’ to those most in need – whoever they are

Our Purpose

We help people overcome their problems and campaign on big issues when their voices need to be heard

We value diversity, champion equality, and challenge discrimination and harassment

Our service will be guided by these strategic objectives:

Making us More Accessible

  • We will widen our contact channels including web chat, email , phone
  • We will deliver outreach advice services to improve access to rural communities .
  • We will ensure our service delivery creates a great client experience

Making us More Inclusive

  • Our ‘ stand up for equality’ principle will support those who suffer hate crimes, domestic abuse and discrimination
  • We will improve engagement with vulnerable groups who need extra help

Making us More Influential

  • We will campaign to make a difference when our clients’ voices need to be heard
  • We aim to be partners of choice, to improve the health and well- being of Hart’s residents by alleviating stress and anxiety

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Services Overview

Hampshire Macmillan Citizens Advice Service

In Partnership We offer specialist support to

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Our service

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Latest Events

New Citizens Advice service for Odiham& Old Basing Health Centre patients

28th Jan 2020 Read More

Helping you with your fuel bills

28th Jan 2020 Read More

Joining Forces for Families - helping families of serving armed forces personnel

28th Jan 2020 Read More

Latest News

Hate Crime Awareness

Posted 20th Oct 2017 HartCAB

What are hate incidents and hate crimes? The Association of Chief Police Officers definition of a hate incident is: Any

Read More

Available Roles

Customer Service & Reception Volunteer

Customer Service & Reception Volunteer What will you

Apply Now

Volunteer Advice Session Supervisor

Volunteer Advice Session Supervisor What will you do?

Apply Now

Latest Tweets

https://t.co/PjWuzWWTfb

7 months ago

We are recruiting Advice Service Supervisor, Permanent role – 22.5 hours a week (3 days 0900-1700) £23,000 FTE + 5%… https://t.co/poLIV1hYXX

9 months ago

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