Adviceline 0808 278 7864 Monday to Thursday 9.30am to 3.30pm

Equality, Diversity and Inclusion Statement (EDI)

Citizens Advice – Hart District is committed to providing a supportive and inclusive culture for: 

  • all those who need our services 
  • our volunteers 
  • our staff and 
  • other stakeholders. 

We recognise the positive value of diversity, promoting equality and fairness, and challenging discrimination. 

We welcome our legal duties not to discriminate as a service provider and an employer. We aim to go beyond the narrow scope of legislative compliance and follow best practices, making equality, diversity and inclusion a fundamental part of all our activities. 

We recognise that people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we wish to encourage and harness these differences to make our services more relevant and accessible.   

We will not discriminate or tolerate discriminatory behaviour on the grounds of race, colour, sex, gender identity (transgender), disability, nationality, national or ethnic origin, religion or belief, marital / partnership or family status, caring responsibilities, sexual orientation, age, those identifying as non-binary, social class, educational background, employment status, working pattern, trade union membership or any other factor. 

This policy relates to all aspects of work undertaken by Citizens Advice – Hart District, including employment and recruitment and selection, meeting client’s needs and service delivery, and working with and supporting volunteers, suppliers, supporters and other associated third parties.

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