Citizens Advice Hart
Normal service hours
Advice by phone is available on: 03444 111 306 Monday – Friday 0900-1600
Alternatively, you can drop in at one of our offices for an initial assessment
( subject to volunteer availability):
Our normal opening hours for both offices are:-
Monday to Thursday 9:30am – 3:30pm
Outreach Advice Services
No appointment needed, just drop in for initial assessment .
We can then make you an appointment if more time is required.
Odiham Cottage Hospital, Odiham
( 1st Tuesday every month 0930-1300)
Whitewater Health Centre, Hartley Wintney
(starting 7th January -every other week Tuesday afternoon 1430-1630)
Life Church Hook
(2nd, 3rd & 4th Tuesdays 09300 – 1230)
Odiham Heath Centre – for patients and by appointment only
Please request a Citizens Advice appointment from surgery reception
(every Wednesday 0930-15.30 ).
At Citizens Advice Hart we collect and use your personal information to help solve your problems, improve our services and tackle wider issues in society that affect people’s lives.
We only ask for the information we need. We always let you decide what you’re comfortable telling us, explain why we need it and treat it as confidential.
When we record and use your personal information we:
- only access it when we have a good reason
- only share what is necessary and relevant
- don’t sell it to commercial organisations
At times we might use or share your information without your permission. If we do, we’ll always make sure there’s a legal basis for it. This could include situations where we have to use or share your information:
- to carry out our legitimate aims and goals as a charity – for example, to create statistics for our national research. This is called ‘legitimate interests’
- to comply with the law – for example, if a court orders us to share information. This is called ‘legal obligation’
- to protect someone’s life – for example, sharing information with a paramedic if a client was unwell at our office. This is called ‘vital interests’
- for us to carry out a task where we’re meeting the aims of a public body in the public interest – for example, delivering a government or local authority service. This is called ‘public task’
- to carry out a contract we have with you – for example, if you’re an employee we might need to store your bank details so we can pay you. This is called ‘contract’
- to defend our legal rights – for example, sharing information with our legal advisors if there was a complaint that we gave the wrong advice.
We handle and store your personal information in line with the law – including the General Data Protection Regulation and in line with our Citizens Advice policy.
Please note that by completing your phone number and/ or email address in the form below you are giving permission for us to contact you using the details shown.