Adviceline 0808 278 7864 Monday to Friday 9.30am to 3.30pm


Hampshire Macmillan Citizens Advice Service delivers a consistent, targeted and holistic advice service for people affected by cancer who are resident in or being treated in Hampshire, including Southampton, Portsmouth and the Isle of Wight.

We are a team of caseworkers and volunteers providing specialist advice and casework face to face, through a dedicated telephone helpline and via email/letters. The largest proportion of clients first contact us through our telephone helpline but a large number also sees us for the first time at hospitals, hospices or other outreaches.

Our caseworkers are based in local Citizens Advice locations across the area, harnessing their expertise and community networks in delivering high quality casework and advice services.

Contact Details

Hampshire Macmillan Citizens Advice Service operates across the county of Hampshire, Southampton and Portsmouth cities and the Isle of Wight.

Our service can be accessed by:

Phone: 0344 847 7727 Monday to Friday 9am – 1pm


Outreach Locations

  • University Hospital Southampton – Monday/Wednesday/Thursday
  • Queen Alexandra Hospital, Portsmouth – Monday/Wednesday
  • Royal Hampshire County Hospital, Winchester – Wednesday afternoon
  • Basingstoke & North Hampshire Hospital – Wednesday/Thursday
  • St Mary’s Hospital Isle of Wight – By appointment
  • Oakhaven Hospice, Lymington – Twice monthly, Tuesday and Thursday
  • The Rowans Hospice – First, second and fourth Thursday
  • Countess Mountbatten Hospice – First Tuesday afternoon of the month
  • Waterside Centre, Hythe – Second Thursday of the month
  • Breast Cancer Haven, Titchfield – First Tuesday of the month
  • Countess of Brecknock Hospice – First and third Fridays of the month
  • St Michael’s Hospice – Monthly and regular drop-ins
  • Wessex Cancer Trust, Chandlers Ford – By appointment, monthly

Make a Referral

We need to record information about you to help with your enquiry. We have a legitimate interest to do this. We handle and store your personal information in line with General Data Protection Regulation and in line with our Citizens Advice Privacy Policy.

Please select from the options below and then complete the form.
We aim to respond to referrals within two working days.

Macmillan Referral

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