Our Service
Our Vision
We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.
Our Mission
We do this by providing free, impartial, independent and confidential advice.
Our Purpose
We help people overcome their problems.
We campaign on big issues when they need to be heard.
We champion equality and challenge discrimination and harassment.
So how do we do this?
We provide advice and support in a number of ways:
- Telephone and email advice provision
- Webchat advice
- Face to face appointments
- Via our website
- Specialist benefits advice and support for those with a cancer diagnosis
- Witness support service
- Specialist housing debt and benefit advice
- Specialist advice and support for serving personnel and their families
- Through our Energy Advice programme
- Partnering with local solicitors to provide legal advice
- Signposting to local sources of help and support
Don’t delay, contact us today so we can help get you back on the right track.