Adviceline 0808 278 7864 Monday to Thursday 9.30am to 3.30pm

Advice First Aid

Providing Citizens Advice Hart training to frontline workers in other local partner organisations to become Advice First Aiders.

This free face-to-face training will give individuals and groups the skills to triage for advice, deliver initial guidance and refer to Citizens Advice when needed.

Our half-day training course will give you the knowledge to deliver ‘advice first aid’. You’ll learn how to navigate effectively through the information on the Citizens Advice website to support people who cannot do so for themselves. You’ll also learn how to recognise situations where more than advice first aid is needed and how to contact our service when needed.

We’ll stay in contact with you after the training so that you can give us any issues you’ve been getting, get help from us with any problems you’ve been facing and let us know if we can provide you with any further support.

Existing Advice First Aid Partners

If you are an existing partner, you can make a referral or record an advice interaction here

Partners currently involved in Advice First Aid

These are some of the partners currently delivering Advice First Aid.  Click on the logos to open the partner websites.

Daisy Chain Cafe Logo


Lions International Logo

Hook & Odiham

Lions International Logo
Vision4Youth Logo
Voxskool Community Logo
Yateley Industries Logo

Cambridge Primary School Family Support Team

The Cambridge Primary School Logo

Other AFA partners include:

  • Alzheimer’s Society
  • Andover Mind
  • British Red Cross Health & Local Response / Social Prescriber for Whitewater Loddon PCN
  • Cambridge Primary School Family Support Team
  • Christians Together in Fleet & Church Crookham
  • Church Crookham Parish Council
  • Communicare
  • Fleet Baptist Pre-School
  • Fleet Library
  • Fleet Town Council
  • Hart & Rushmoor Family Support Service
  • Hart Foodbank
  • Hart Voluntary Action
  • Hartley Wintney & District Over 55 Forum
  • Local Constituency Office of RT Hon Ranil Jayawardena MP
  • Minding The Garden
  • Odiham Book Exchange
  • Odiham Cottage Hospital
  • Patient Participation Group, Whitewater Health
  • Samaritans (Farnborough Div)
  • St John The Evangelist, Hook
  • The Friendship Group, Heckfield
  • Yateley and Blackwater Womens Insititute
  • Yateley Community Food Pantry
  • Yateley Library

Interested in becoming an AFA Partner?

If you would like to find out more about Advice
First Aid or book a training course place...

Please contact Marcia on:



01252 227014