Adviceline 0808 278 7864 Monday to Thursday 9.30am to 3.30pm

Generalist Adviser - Home & Well

Home and Well


Role: Generalist Adviser – Home & Well
20 hours per week (between Monday and Thursday, days/hours flexible)
Location: Fleet, Hart District plus Outreach location tbc
Start date: As soon as possible

Pay: £26,500 FTE (Pro Rata £14,133)

Contract: Permanent

Our standard terms and conditions include:-

  • 37.5 hours is an FTE working week 09:00 to 17:00 with a 30-minute unpaid lunch break
  • 25 days holiday plus bank holidays
  • 5% employer pension contribution to Peoples Pension workplace pension scheme with a 3% minimum employee contribution
  • Free parking
  • Refreshments provided in the office
  • A friendly welcoming team with high levels of wellbeing in the workplace in an inclusive and adaptive environment

We are looking for an adviser to provide advice to vulnerable patients on a specified range of subjects, primarily related to addressing fuel poverty, benefits checks and financial assessments, to include signposting where necessary as a wrap-around Citizens Advice support.

Home and Well is a unique collaboration of organisations working together to support residents of Hampshire and the Isle of Wight to return home as quickly and as easily as possible after a hospital stay and, importantly, ensure they have the comfortable home environment that will help them continue to recover rather than relapsing.

The project combines all the elements of helping clients with fuel/water poverty and identifying Priority Services Register (PSR) cases, whilst also providing a more holistic approach and signposting clients to services helping to tackle additional issues such as housing, employment and relationships.

We welcome diversity both in our people and our thinking. We welcome applications from within and outside of the charity and advice sector from those who desire to serve their community and want to make a difference. Ideally, we are looking for a Generalist Adviser, however, training will be provided and we strive for everyone to succeed to be the best they can be.

Further details on the project ->  Citizens Advice Hampshire Home & Well

Closing date: 9am Monday 17 June 2024
Interview date: To be arranged following application.

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