Help to Claim

Get help applying for Universal Credit

The Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

It’s free, independent and confidential. Specially trained advisers can help with things like how to gather evidence for your application or how to prepare for your first JobCentre appointment.

You can contact Help to Claim by phone or web chat, where you’ll be connected to an adviser from our national service.

Call us for free: 0800 144 8 444 (England)

Chat to an adviser online: citizensadvice.org.uk/helptoclaim

For online advice visit: citizensadvice.org.uk/helptoclaim