Adviceline 0808 278 7864 Monday to Friday 9.30am to 3.30pm

Help to Claim

Get help applying for Universal Credit

The Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

It’s free, independent and confidential. Specially trained advisers can help with things like how to gather evidence for your application or how to prepare for your first JobCentre appointment.

Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales) 

Chat to an adviser online: citizensadvice.org.uk/helptoclaim

For online advice visit: citizensadvice.org.uk/helptoclaim  

Coronavirus Update

If you are worried about managing your Universal Credit claim due to Coronavirus check the latest guidance issued by the Department of Work and Pensions.