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Help to Claim

Help to Claim can support you in the early stages of your Universal Credit claim, from the online application, through to support with your application before your first full payment.

It’s a free, independent, confidential and impartial service provided by trained advisers from Citizens Advice. We can help with things like how to gather evidence for your application or how to prepare for your first Jobcentre appointment.

What is Universal Credit?

Universal Credit is a payment to help with living costs for working age residents. You may be able to get it if you are on a low income or out of work.
It has been rolling out across the UK for a few years and has now been rolled out across the Hart District for all new claims.

Universal Credit Full Service is a single payment and will replace the following means tested benefits:

If you currently get any of these benefits, you do not need to do anything unless:

  • you have a change of circumstances you need to report
  • the Department for Work and Pensions (DWP) contacts you about moving to Universal Credit

Coronavirus Update

If you are worried about managing your Universal Credit claim due to Coronavirus check the latest guidance issued by the Department of Work and Pensions.