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Consumer Awareness Campaign 2023

National Consumer Awareness Week 2023 (16-22 October) is this week. Our annual campaign aims to raise people’s awareness of specific consumer issues and provide support and advice for those shoppers who run into problems along the way. 

The campaign strikes at the perfect time to alert people to consumer rights and potential issues. Shopping is at its most intensive in the approach to Christmas. Millions will shop online on Black Friday (24 November) and Cyber Monday (27 November). 

Our October 2023 activity will help advise consumers of their rights and how to protect themselves in the lead-up to Black Friday and Cyber Monday when looking for deals or shopping in the festive season.

Watch out for stories and information in local and national mainstream media and social networks.

National Consumer Week is essential every year in our consumer society. This year, it matters more than ever, with a terrifying squeeze on the cost of essentials and inflation higher than many have ever known.

At CA Hart and across the CA network, we’ll do our best to alert, inform and offer people help if needed.

National Consumer Campaign – Citizens Advice #BeShopAware

Purple and Green tone image with #ShopAware in the right hand upper corner and the words 'How to shop online safely' in the bottom left. Citizens advice white speech bubble logo with blue text sits in the right hand side lower corner

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