If you’re thinking of switching, you should check how well different energy suppliers deal with customer service. Our latest energy star rating compares the largest suppliers across 3 different categories and ranks their customer services. We’ve scored each supplier out of 5 and found that customer service has returned to pre-energy crisis levels. But 3 in 5 households are still served by suppliers which score below average. We’re urging firms to continue improving service so people can access support this winter, as record numbers seek help with energy debt.
Check our latest energy star rating on our website to find out more.