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Citizens Advice Hart calls for donations to support training and recruitment of volunteer advisers during cost-of-living crisis

As the cost-of-living crisis bites, the local charity, Citizens Advice Hart has seen a huge number of enquiries from local people struggling to stay on top of household bills.

Thanks to the tireless dedication of its volunteers and staff, Citizens Advice Hart has continued to give essential advice and crisis support to help people find a way forward.

However, vital funds are needed to recruit and train more volunteers. On average, in Hampshire & IOW, it costs £970 a year to recruit and train a volunteer adviser. In contrast our financial modelling tool shows that in 2021/22 the total value of Citizens Advice volunteers to Hants & IOW was £4.8 million. As part of Volunteers’ Week, which runs from 1 to 7 June 2022, Citizens Advice Hart is calling for local businesses and individuals to sponsor a volunteer by donating as much as they can.

For more information and to make a donation please contact Sam Mabbott, Chief Officer, Citizens Advice Hart or use our Donate button on our website.

38 volunteers at Citizens Advice Hart contribute on average 215 hours each week. In the last year, Citizens Advice Hart has helped 2848 people with 7507 issues, such as debt, housing, benefit and employment issues.

Stephen, a volunteer adviser at Citizens Advice Hart, has volunteered for the last five years. He became a volunteer after being recommended to Citizens Advice by a friend and feeling with his financial background he had the skills and knowledge to give something back by helping others. He also feels the high-quality reference sites that are used for providing verifiable information ensures he can provide a good service to his clients. He also enjoys working with his colleagues and having other people to talk through complex issues with.

Sam Mabbott, Chief Officer at Citizens Advice Hart said:

“We have an incredible team of volunteers who freely give their time and skills to ensure people in Hart can get support in their time of need.

“I’m particularly proud of the immense dedication they’ve shown during the ongoing cost-of-living crisis, when demand for our help is so high.

“As a charity, we desperately need donations to recruit and train more volunteer advisers to help us to help more people in our local community. Please consider donating what you can to sponsor a volunteer.

“To donate please visit Support Us – Citizens Advice Hart

If you’re interested in finding out more about volunteering with Citizens Advice Hart contact Sam Mabbott, No experience is required, full training and support is provided for volunteer roles. For more information about the types of roles we offer visit the national Citizens Advice website.

We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.


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