Lead positive change in Hart – become Chair of Citizens Advice Hart
Are you an experienced leader from business or public service, either working or retired, looking to make a meaningful impact in your community?
Citizens Advice Hart is at a pivotal moment. As local government prepares for transformational change, we are evolving to meet new challenges and opportunities. We’re seeking a dynamic and forward thinking Chair of the Board of Trustees to guide us through this exciting period and help shape the future of advice services in Hart District.
About us
Citizens Advice Hart is an independent charity and part of the national Citizens Advice network, offering free, confidential, and impartial advice to local residents on a wide range of issues. Our dedicated team of trained volunteers and staff operate from our Fleet office, supporting thousands of people each year.
Your role as Chair
As Chair, you will lead the Board of Trustees, ensuring strong governance, strategic oversight, and a clear vision for the future. You’ll work closely with the CEO and fellow trustees to ensure Citizens Advice Hart remains responsive, inclusive, and impactful.
Key responsibilities
- Lead and inspire the Trustee Board, ensuring effective decision-making and governance.
- Plan and chair Board meetings, working with the Company Secretary and CEO to set strategic agendas.
- Ensure the Board has the right mix of skills, experience, and diversity.
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Support and appraise the CEO, enhancing collaboration and accountability.
- Represent Citizens Advice Hart at public events, in the community, and with funders.
- Oversee financial health in partnership with the Treasurer.
- Champion the voices of the communities we serve, ensuring their needs shape our services.
What we’re looking for
We welcome applications from individuals with:
- Significant leadership experience, ideally at board level.
- Strong strategic thinking and creative problem-solving skills.
- Excellent communication, networking, and public speaking abilities.
- A commitment to equality, inclusion, and the values of Citizens Advice.
- Empathy for the challenges faced by our clients.
This is a voluntary role, with Board meetings held eight times a year, typically in the late afternoon or evening in Fleet. The role requires approximately 1-2 days per month for additional responsibilities.
Why join us?
Volunteering as Chair offers a unique opportunity to:
- Make a lasting difference in your community.
- Influence how vital services are delivered during a time of change.
- Work alongside passionate people committed to social justice.
- Use your skills to help shape a more inclusive and resilient Hart District.
Interested?
To learn more, please contact us here.
If you’re ready to apply, please complete the Trustee application form below.
How we will use your information
The information you give us on this form will be used to help us decide whether to recruit you as a volunteer – this is our ‘legitimate interest’ under data protection law. It will only be seen by staff involved in the recruitment process, and will be stored securely. We will retain unsuccessful application forms for up to 1 year from the date the application form was received.
If you are recruited we will retain your contact information in order to involve and support you. We will also collect additional information, such as next of kin details, and over time records of training, support meetings and where relevant, appraisals. Again, it will be kept securely, and only those people who need to see your information in order to involve you will have access to it.
All use of volunteer information will be relevant to their involvement, and may include;
- Contacting volunteers when necessary
- Making changes to role, support or equipment to improve accessibility
- Monitoring statistical details of our volunteers
- Providing ongoing support to volunteers
- Monitoring the quality of advice given to clients
- Addressing the problems or complaints
You have legal rights over your data, including access to it, and the right to ask that it is corrected, restricted or deleted. There is more information on these rights on the Information Commissioner’s Office website: www.ico.org.uk
If you have any questions about how your information is collected or used, you can contact our office.
Telephone: 01252 878435