Keeping the heat on energy suppliers to improve customer service
The Citizens Advice energy supplier star rating measures customer service from October to December ...
Citizens Advice Hart is a local independent charity.
People come to us with all sorts of issues. You may have money, benefits, housing or employment problems, be facing a crisis, or just considering your options.
Our advisers will research your issues and provide information about your options. This will allow you to decide the path for you to take to resolve your issues. We will not tell you what to do but will support you until you are happy to progress your problems for yourself.
The rising cost of living
Since 2014, we’ve been collecting data on the rising cost of living and how it affects people. The findings show just how big the challenges are and as a charity, we rely on funding to keep making a difference. Here, we share what we’ve learned and why our work is so important to the Hart community.
Latest News
April 01, 2025
April 01, 2025
Benefit cuts could push thousands of children into poverty
Proposed changes to Personal Independence Payment (PIP) could push more children into poverty, with ...
March 26, 2025
Struggling to Pay Your Council Tax? You Might Be Eligible for Discounts and Reductions.
The new council tax bills have arrived, and you should have received yours ...
March 24, 2025
What’s an ISA and how does it work?
An Individual Savings Account (ISA) lets you save and invest without paying tax on ...
March 24, 2025
Benefit cuts will push more people into poverty
Cutting benefits for disabled people will push more people into poverty and make it ...
Support Us In 2025
Here are just some of the ways you can support us this year. Click on each image for more information.
Hart Lottery
Participate in the Hart Lottery, a weekly draw that raises essential funds for good causes right here in Hart. By playing, you’re not only supporting Citizens Advice Hart but also helping to improve the lives of residents in our community.
Greeting Cards
Celebrate in style while supporting our charity. The Make A Difference card selection is bursting with unique designs, perfect for birthdays, anniversaries, and other special occasions.
Donate While You Shop
You can support us for free by using easyfundraising or Give As You Live. Once you’ve signed up, over 8,000 brands will donate when you shop via their website or app – at no extra cost to yourself.
Outreach within the community
Citizens Advice Hart is aware that not everyone can travel to get help. We therefore offer talks to any local groups followed up by individual confidential sessions to anyone who is not able to travel to Fleet. We cover the full range of advice offered by Citizens Advice which includes help with benefit applications, looking at debt solutions, advising on employment problems and consumer or family issues.
Get Help & Advice: What to expect
To receive tailored advice, please be aware that you must first complete our web form or provide detailed information about your issue when calling our Advice Line. Simply reaching out by phone does not guarantee a meeting appointment at our office.
Self Help
Access resources online to get up-to-date, accurate and detailed information
Webform Advice
Contact us via our webform – get help quicker by giving us information about your issue.
Interpreters and Translators
At Citizens Advice Hart, we can provide Translators to those whose first language is not English, enabling anyone to access a face to face appointment with one of our Advisers. We are also able to provide British Sign Language (BSL) interpreters. For more information, please contact us on 01252 878435 or via email.
Get Involved
Volunteering
We have several ways in which you can volunteer, depending on the experience you are looking for.
How you can help
All donations are very gratefully received and help us keep our services going.