Our advisers can help with free, confidential and impartial advice.
Struggling to pay your energy bills?
We can help if you’re behind on your energy bills or worried about keeping up.
Paying too much?
We’ll help you compare suppliers and tariffs to find a better deal.
Damp or mould at home?
We can advise on tackling mould and keeping your home healthy.
Want to use less energy?
Simple tips and energy efficiency support to help lower your bills.
Problems with your bill or supplier?
Wrong bills, estimated readings or a supplier that isn’t listening. We can help sort it out.
Thinking of switching?
We can take you through switching supplier, step by step.
Meter problems?
Prepayment, smart or faulty meters: we can help you understand your options.
Need to complain?
We’ll help you make a complaint and know what to do if it isn’t resolved.
Check you’re on the right energy tariff, with WattsWatt
We’ve partnered with WattsWatt, a free, impartial and independent online energy service to help Hart residents get a clearer picture of their energy costs.
WattsWatt can help you:
- understand how much energy your household uses
- compare the tariffs across the market that best match your circumstances
- find out whether you might be eligible for grants or government support schemes
Could you be paying too much?
WattsWatt estimates that around seven in 10 households in Hart are on the standard variable tariff, which is set by the price cap. On average, these households could cut unnecessary overpayment on their energy bills by around £165 a year.
Use it yourself or with our help
You can use WattsWatt directly online or by phone at wattswatt.co.uk.
If you’d rather have some support, our advisers can go through it with you during an advice session. You don’t need to be confident online, because we can do it together.
We stay fully impartial. We don’t recommend particular suppliers or tariffs. We help you understand your options so you can decide what’s right for you.