|A brand new and groundbreaking project is recruiting
£18,500 FTE ( pro-rata £7,400) +5% pension contribution
15 hours a week (Monday or a Friday required in work pattern)
Fixed Term Contract (Maternity Cover) : until March 2020
Location – Aldershot/ Farnborough
Joining Forces for Families is an advice service supporting the families of serving personnel based at RAF Odiham, The Army Garrison Aldershot and Her Majesty’s Naval Base Portsmouth .
We are looking for an individual to join our team to assess the needs of the family members as they are referred into our service.You will be working closely with our Advisers, the armed forces welfare teams and other referral partners as well as the project’s delivery partners – Citizens Advice Hart, Rushmoor Citizens Advice and Portsmouth Citizens Advice
As Assessor you may be required to work remotely at outreach locations as well as within a bureau environment. Working primarily on the phone your main responsibilities will be:
The successful candidate will be able to demonstrate at least 1 year experience of working in a customer service role or working in a related agency or social care / health environment or with the Armed forces community. A good telephone manner,excellent communication skills ,competency with office IT and an appreciation of the role and values of the Citizens Advice service are essential.
Full training for the role will be provided with an opportunity to train to Adviser level according to the needs of the project.
Closing date for completed applications is 5.00 pm on June 27th 2019
We value diversity, promote equality and welcome applications from all sections of the community.
|• confidential • impartial • independent • free •|