Administrator – Paid
Paid Role

Job Role: Administrator


Salary : FTE £20,000 (pro-rata) + 5% employer pension contribution ( £12,000 p.a)

Hours: 3 days a week (0900-1700) – Monday, Wednesday & Thursday required

Holiday : 33 days a year inclusive of bank holidays ( pro-rata contracted hours )

Location: Yateley & Fleet


Citizens Advice Hart is looking for an experienced Administrator to ensure the smooth running of its advice service and its offices.

Role purpose

  • To provide administrative support for advice service delivery
  • To support the delivery of a great and safe working environment
  • To maintain accurate records of income and expenditure
  • To maintain accurate HR records


Skills and experience required

  • Experience of working with and maintaining client databases
  • Experience of dealing with clients both on the telephone , by email and face to face
  • Experience of QuickBooks or similar accounting/ book keeping software
  • Experience of managing HR records
  • Experience of managing health and safety processes
  • Experience of managing an office environment
  • Competency with Office IT programmes
  • Ability to prioritise
  • Ability to supervise a team
  • Ability to maintain confidentiality
  • Attention to detail and accuracy in work
  • Good organisational and communication skills

The successful applicant will work closely with the whole team, providing support to enrich the client, staff and volunteer experience.

Closing date for applications:  Friday 21st December 2018

Interview date: Friday 11th January 2019

To apply please use documents attached below or for any other information or informal chat please email


Notes on completing application Form

Application Form (Paid Staff)

Administrator – Job Role