Armed Forces Families

Joining Forces for Families

What is Joining Forces for Families?

Joining Forces for Families (JFFF) is a project funded by the Armed Forces Covenant and delivered by Citizens Advice

Hart, Rushmoor Citizens Advice and Portsmouth Citizens Advice. It is aimed at helping serving personnel and their families when they encounter life’s stressful events.

The service  operates through a referral process (see form below)

Once referred, clients will be contacted initially by a JFFF assessor trained to deal with more straightforward cases. For more complex needs these cases will be escalated and appointed to a dedicated adviser/ caseworker who will see the client and any family members either at the armed forces base such as a HiVE or a neutral outreach location such as local bureau or other agreed location.

If you have a service family needing our assistance then please complete the form below.

Support for Armed Forces Families Enquiry Form:

We need to record information about you to help with your enquiry. We have a legitimate interest to do this. We handle and store your personal information in line General Data Protection Regulation and in line with our Citizens Advice Privacy Policy  Please complete form below and select submit.


We will endeavour to contact the client within 48 working hours of receiving a referral. You can also view general information that may help on Citizens Advice National public website.