Adviceline 0808 278 7864 Monday to Friday 9am to 5pm

Advice Session Supervisor

Hours: 22.5 hours per week
Location: Based remotely to begin with, with option to transfer to office attendance once Covid restrictions lifted
Salary: £24,500 – £26,000 FTE (£14,700 – £15,600 pro rata)
Contract Type: Initially a fixed term contract of 18 months with an extension subject to funding
Start Date: As soon as possible

Led by the Advice Service Manager and working with other Advice Session Supervisors you will be responsible for day to day supervision and development of the core advice team of staff and volunteers to deliver a high quality, confidential, independent and impartial advice service using all channels to help clients. Ensuring that the advice meets quality standards

Ideally we would like the candidate to live in Hampshire although we are looking for the right candidate and welcome applicants from across the UK who are experienced working remotely.

We are looking for a team player with a ‘can do’ attitude to join us in this role. Reporting to the Advice Services Manager you will be a key member of the Advice Services Team. You will manage the day to day supervision and development of our team of paid staff and volunteers using all channels to help clients to ensure that we quality advice standards.

You’ll have excellent communication skills and the ability to supervise, motivate and manage people. You will complement this with strong IT skills and ability to analyse and interpret information.

To Apply
Completed applications should be submitted to Julie Frost, Advice Service Manager at by the closing deadline. CVs are not accepted.

Closing deadline: 10am on Friday 8th January 2021
Interviews: Later in the week commencing Monday 11th January 2021