Coronavirus Update

Coronavirus Update

The NHS and government pages are the best place for up-to-date and accurate information on COVID-19.

This common questions page from the NHS includes further information that will help answer any general questions you have

Our public advice content includes up-to-date information as the situation develops; that can be found here.

In view of the recent government guidance on social distancing, we have decided that our offices in Fleet and Yateley will be closed for face to face appointments until further notice.

Get advice and assistance by calling the following Citizens Advice helplines:

  • Adviceline: 03444 111 306 Monday – Friday 0900-1600 (general initial advice).
  • Consumer Helpline: 0808 223 1133 Monday- Friday 0900-1700 (help if you have had a problem with goods purchased)
  • Help to Claim Helpline: 0800 1448 444 Monday- Friday 0800-1800 (help to claim Universal Credit)
  • Scams Helpline: 0808 250 5050 Monday- Friday 0900-1700 (help with online scams)

You can also chat online to one of our debt advisers or for anything else talk to us through our normal webchat service.

For more specialist advice:

Thank-you for your cooperation.

Last update: 18th March 2020