Universal Credit

What is Universal Credit?

Universal Credit is a payment to help with living costs for working age residents. You may be able to get it if you are on a low income or out of work. Universal Credit has been rolling out across the UK for a few years but has only applied to a small percentage of new claimants. Universal Credit Full Service will now be rolled out across the Hart District during 2018 for all new claims.

Universal Credit Full Service is a single payment and will replace the following means tested benefits:

Income -based Job Seekers Allowance (JSA)

Income-based Employment Support Allowance (ESA)

Housing Benefit

Income Support

Child Tax Credits

Working Tax Credits

Will this affect me and when?If you currently receive any of the above benefits you cannot get Universal Credit at the same time. You don’t need to claim Universal Credit until the Department for Work and Pensions (DWP) gets in touch.

However if you need to make a new claim or have a change in circumstances then you will need to apply for Universal Credit . If you think this applies to you go to https://universal-credit.service.gov.uk and input your post-code, to check when you will be able to claim. Some residents can apply now whilst others will only be able to do so from October/November this year.

How and where can I get help?Citizens Advice Hart can offer free and confidential advice to assist you to register an online account, complete an application, manage your money, as well as assist with the management of any ongoing claims . The service operates across phone, web-chat and email and is available at outreach locations in Odiham, Hook and Hartley Wintney.

Universal Credit in Hart:Printable Leaflet

Universal Credit Enquiry Form:

We need to record information about you to help with your enquiry. We have a legitimate interest to do this. We handle and store your personal information in line General Data Protection Regulation and in line with our Citizens Advice Privacy Policy  Please complete form below and select submit.





We will endeavour to contact the client within 48 working hours of receiving a referral. You can also view information about Universal Credit on Citizens Advice Public website.