Volunteer Trustee

Volunteer Trustee

Interested in joining a dynamic and forward-thinking Board?

Your drive & skills could help make a difference to those in need.

Citizens Advice Hart (Yateley & Fleet) is looking for new Trustees to join its Board.

We are part of the highly influential national Citizens Advice network which provides free, confidential, impartial advice to anyone who needs it. Our volunteers and staff help people find a way forward with their problems on topics such as welfare benefits, debt, housing, employment rights and discrimination issues. We add value by providing the right advice at the right time in the right place, and by using our influence to improve the policies and principles that affect people’s lives.

Citizens Advice Hart is an independent incorporated charity. It is governed and managed locally with the autonomy to raise its own funds and develop its own strategy within the National framework. Our Board works in support of the Chief Officer to deliver services effectively, efficiently and sustainably, with a sharp eye on ‘future proofing’ through innovation and change.

Why volunteer for us?

Being a trustee with us will provide a quality experience to put on your CV. It will show that you can hold a position of responsibility, work with others and help to lead and guide an organisation. As a trustee, you would be helping to deliver a vital local service that, along with other local Citizens Advice, helps millions of people every year to find a way forward. All trustees are given a comprehensive induction and training so that you know what is expected of you and how to carry out your role; plus, with over 300 local Citizens Advice across England and Wales, there are a number of valuable national networking events available for trustees to attend.

What are we looking for?

No specific qualifications are required to be a trustee. We welcome people of all ages, backgrounds and experience who are passionate about advice services and can bring innovative ideas, unique perspectives and good judgement. You will be joining a team that prides itself on continuous improvement and strives for high standards. We believe that the following skills are critical for success:

  • Integrity – high ethical standards
  • Sound judgement – willingness to challenge
  • Interpersonal skills – listening, persuasiveness, ability to communicate ideas, sensitivity, openness and awareness of non-verbal communication, co-operation and team-working, facilitation skills
  • Leadership and self-awareness, ability to gain respect and attention, confidence
  • Critical thinking, creativity and strategic awareness – the ability to take the wider, strategic view
  • Business acumen, ability to identify new business opportunities, embrace change and innovation

You would need to be able to commit to attending trustee board meetings eight times per year plus  working parties. A strong applicant would be able to commit to around 20 days per year. If you have the drive and determination to join our progressive team, we would be delighted to hear from you.

Want to know more?