An opportunity has arisen to manage this exciting and ground breaking project across Hampshire.

Salary:  FTE £25,000 pa + 5% pension contribution.

Type : Fixed Term Contract for 2 Years. A secondment from within the Citizens Advice network can be considered.

Hours: Part time  22.5- 26 hrs a week ( some flexibility may be considered)

Joining Forces for Families Hampshire  will be led by Citizens Advice Hart and is supported by the Armed Forces Covenant Fund Trust. The project will aim to deliver advice services to serving personnel and their families based at RAF Odiham ,The Army Garrison Aldershot and Her Majesty’s Naval Base Portsmouth

As Project Manager, you will be employed by Citizens Advice Hart ( Fleet/ Yateley in North Hampshire )  who will be leading the project. However you will be expected to operate across the service delivery area working closely with the project’s other delivery partners – Rushmoor Citizens Advice , Portsmouth Citizens Advice and Citizens Advice Hampshire as well as the armed forces welfare teams and other referral partners.

Your main responsibilities will be:

  • To manage the setup stage of the project establishing procedures and processes, recruiting staff and volunteers and forming relationships with internal/external stakeholders
  • To manage a team of paid and volunteer staff to deliver the project and its service.
  • To work as part of a county wide partnership and its delivery partners to deliver services relating to the project
  • To ensure effective management of casework, compliant with relevant project requirements and Citizens Advice quality standards
  • To establish stakeholder relationships such as base welfare teams, civilian referral and outreach partners.

The Person

As Project Manager you will be able to demonstrate a proven ability of managing projects successfully to deliver key milestones and outputs. You may be working within the Citizens Advice network, the armed forces community or in a similar advice service or welfare organisation.

You will work closely with the the lead and other delivery partners to establish processes and procedures to ensure the service can be delivered effectively and the project has robust monitoring in place.

You will be responsible for managing three members of staff who will be working in disparate locations and will be pivotal in engendering a team culture and for providing support and resources for the staff and volunteers associated with the project.

You will be able to manage resources effectively to deliver the service and have good organisational and communication skills. You will have had experience of managing budgets and for producing reports to a good written standard.

Experience of working with case/client management systems and evaluating the impact of a service would also be advantageous.

Whilst your main office base will be at Citizens Advice Hart, you should expect to travel and work across the entire service delivery area. A full clean driving licence is therefore essential as well as the flexibility to operate across the service area.Consideration will be given to remote working if necessary.

 Contact Sally Plank Citizens Advice Hart’s Chief Officer on  01252 878435 or email for an informal conversation ahead of any application.

 Applications close on Tuesday 5th June 2018 with interviews taking place on 13th and 15th June 2018 .The successful applicant will be expected to be available to start in the post by the end of July 2018.

Application Form

Project Manager job role- JFFF

Notes on completing application form- JFFF