Supervisor/Adviser

Supervisor/Adviser

A brand new and ground-breaking project is recruiting

£23,500 FTE

22.5- hours a week( pro-rata £ 14,100 p.a)

+ 5% pension contribution Fixed Term Contract – 2 years

Joining Forces for Families project will be led by Citizens Advice Hart and deliver advice services to
serving personnel and their families based at RAF Odiham, The Army Garrison Aldershot and Her
Majesty’s Naval Base Portsmouth.

We are looking for a supervisor/ adviser to work closely with the armed forces welfare teams and
other referral partners. You will be employed and based with, Citizens Advice Hart and will be
expected to work remotely at outreach locations as well as within a bureau environment.
Your main responsibilities will be:

● To provide comprehensive and tailored advice service to serving personnel  and their families within Citizens Advice quality standards and principles ● To develop knowledge and resources specifically relevant to the armed forces communities

● To provide supervision and guidance for quality of advice, case-checking independent file
reviews

This is a fixed term contract position for 2 years starting September 2018. A secondment from within
the Citizens Advice network may be considered.

The successful candidate will be able to demonstrate at least 2 years adviser or caseworker
experience or equivalent. Knowledge of housing, debt or family relationships would be desirable.

Candidates without supervision experience are welcomed so long as there is the aptitude and
motivation to complete the necessary training pathway.

Closing date for completed applications is 5pm 27th July 2018

We value diversity, promote equality and welcome applications from all sections of the community.

JFFF Supervisor Adviser role

Notes on completing application form ( JFFF)

Application Form (JFFF)